Fire Department Scheduling Software
Fire Department Scheduling Software Built for Real-World Staffing.
PlatoonAware replaces spreadsheets, disconnected tools, and legacy scheduling software with one platform built around how fire departments actually operate. Daily shift scheduling, station and apparatus assignments, firefighter overtime, leave tracking, trades, vacation bidding, course scheduling, training, operations, and readiness all live in one place.
Built for career, combination, volunteer, and fire-based EMS departments that need more than a basic shift calendar — including full scheduling automation for departments that want to run callouts, shift alerts, and OT sequences without manual intervention.
Fully automated mode available — OT callouts, shift alerts, and scheduling changes go out automatically. No officer has to make a call.
Dashboard
Shift 3 Command Overview
Trial workspace · Apr 11 · 0700 handoff
19
On shift
17
Minimum
2
Coverage risks
47
OT hours this period
Coverage Forecast
7-day staffing outlook
OT Callout Queue
Next eligible members
A. Morrison
Captain · Platoon C
T. Brophy
Captain · Platoon A
C. Wallace
Captain · Platoon B
K. Reeves
Captain · Platoon D
Apparatus
Engine 1 ready
Rescue 2 maintenance hold
Training
3 members on course
Coverage adjusted in staffing plan
Pending
Trade request for Shift 4
Sick callout still active
The Problem
Your scheduling system is costing you real money. Every single shift.
You already know when you're short. The problem is what it costs to fill it — mandatory overtime at premium pay, a callout process that takes an hour and still gets grieved, and records that live in three places so no one can prove anything. That is not a staffing problem. It is a systems problem.
Filling vacancies is slower and more expensive than it needs to be.
When leave, trades, and callouts aren't tracked in one place, you're making calls, sending texts, and checking spreadsheets just to fill one spot. Every hour you spend doing that is time you're not running your department.
OT grievances are expensive — and almost always preventable.
When tally hours, eligibility, and callout records aren't centralized and timestamped, every overtime decision is one union rep away from a formal grievance. Documented, consistent callouts don't get grieved.
Your admin burden keeps growing because your tools don't talk to each other.
Scheduling in one app. Leave in another. Drug logs in a binder. Training records in a folder. When nothing connects, someone manually reconciles it all — usually a chief who has better things to do.
The Solution
One platform. Built around the way fire departments actually work.
PlatoonAware was built from inside the fire service. Every module connects to your fire department schedule. Officers can see who is on what shift, at what station, on which apparatus, while members can manage sick calls, trades, bids, and requests inside the same system. Every decision leaves a trail, and every department gets its own workspace configured to its SOGs, union language, and operational structure.
Daily Scheduling Control
See who is on each shift, which station and apparatus they are assigned to, where coverage is thin, and what conflicts need attention before the shift starts.
OT & Callout Fairness
Track tally hours, eligibility rules, callout history, and shortage coverage so every overtime decision is consistent, documented, and defensible.
Member Self-Serve Scheduling
Let members book themselves off sick, submit trades, bid vacation, bid shifts, and manage scheduling requests without pushing every change through texts, calls, and paper forms.
Fully Configurable
Your department's SOGs. Your union contract language. Your shift structure. Your rank labels. PlatoonAware is configured to your department — not the other way around.
Built for the daily scheduling work that actually eats your time.
PlatoonAware is not just about filling overtime. It is built for the daily roster work that happens every week: seeing who is on what shift, at what station, on which apparatus, resolving conflicts before they hit the floor, managing trades, handling sick bookings, running vacation and shift bids, and making sure course scheduling does not quietly break coverage somewhere else.
Automated OT Callouts & Scheduling Notifications
Stop making phone calls to fill overtime. Let the system do it.
PlatoonAware automates the entire OT callout process — from identifying who is eligible, to sending push notifications or email alerts, to recording acceptances, refusals, and outcomes — without an officer picking up a phone. Scheduling changes, leave approvals, and shift alerts go out automatically to the right people the moment something changes.
01
Automated OT callout notifications
When a vacancy opens, PlatoonAware pushes a callout notification to eligible members in queue order — based on your department's tally hours, eligibility rules, and CBA requirements. No officer manually working a list.
02
Members accept or decline in-app
Eligible members receive the callout alert on their phone and can accept or decline directly in the app. Their response is recorded instantly with a timestamp. The queue advances automatically to the next eligible member on a decline.
03
Schedule changes notify affected crew
When a shift change, leave approval, trade confirmation, or roster update is made, the affected members get a push notification immediately — no group texts, no phone tree, no email chains to manage.
04
Pre-book alerts and refusal recording
Pre-book OT slots trigger alerts to members who may be eligible early. Refusals are logged automatically against their record so tally tracking stays accurate without any manual entry.
05
Sick bookings trigger automatic callout sequences
When a member books off sick, PlatoonAware can automatically initiate the OT callout sequence for that vacancy — alerting the next eligible person in queue without the officer having to start the process manually.
06
Full callout history. Every outcome. Timestamped.
Every automated and manual callout is logged: who was contacted, in what order, what they responded, and when. The record is complete and audit-ready — exactly what you need when a grievance gets filed.
The callout process that used to take an officer 45 minutes now runs itself.
Manual callout sequences — working down a list, leaving voicemails, waiting for callbacks, updating a spreadsheet — are where most departments lose an hour every time there's a vacancy. PlatoonAware replaces that entire process with an automated notification sequence that runs according to your department's rules, records every outcome, and gives the officer a clear picture of where things stand in real time.
Next-Generation Emergency Services Software
More focused than a generic municipal suite. More operational than a response alert tool.
Legacy platforms were built for municipalities, not fire halls. Response alert tools start when the tones drop. PlatoonAware focuses on the readiness work that happens between the calls: fire department scheduling, shift assignments, staffing decisions, trade and leave workflows, course scheduling, operational records, and the accountability trail that keeps your department prepared.
Staffing minimums surface as early warnings, not shift-day surprises
Shift, station, and apparatus assignments stay visible so crews know who is working where
Members can handle sick time, vacation bids, shift bids, and trade requests without office back-and-forth
Scheduling conflicts are surfaced early so officers resolve them before they become coverage problems
OT eligibility and tally logic creates a consistent, auditable decision trail
Leave, trades, course scheduling, and day-to-day roster changes move out of text messages and spreadsheets
Apparatus, inventory, and drug accountability connect to the operational picture
Training records and certificate tracking stay beside the people they belong to
Every module is optional — subscribe to exactly what your department needs
Shift Coverage — Week View
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Engine 1
READY
Apparatus check complete
Drug Count
DUE
Count not submitted · Shift 3
Inventory
2 ALERTS
Reorder threshold reached
Training
3 ACTIVE
Members on course today
Workspace URL
Every department gets a standard PlatoonAware workspace URL.
New workspaces are created on a PlatoonAware URL such as `platoonaware.ca/your-department`. If your department wants a custom domain, that is a separate manual setup handled afterward by the PlatoonAware team.
platoonaware.ca/your-department/scheduling/calendar
# optional manual custom-domain setup:
scheduling.yourdepartment.ca
Custom domains are not created during signup.
Zero Barrier Onboarding
From signup to operational in a single afternoon.
Most departments complete their initial workspace setup, import their roster, and configure their first shift cycle in under four hours. No implementation consultant. No six-week onboarding project. No per-seat training fees. Just your department, your data, and a platform that works the way you do.
Create Your Workspace
Sign up and your workspace opens instantly on a standard PlatoonAware URL. If you want a custom domain, that is configured separately afterward.
Configure Your Department
Set up your shift structure, roster, rank labels, and module selections to match your SOGs. Most departments finish in an afternoon.
Invite Your Crew
Send invitations, assign roles, and your team is in the platform. Book a strategy call anytime if you want a walkthrough.
Department-Specific Scheduling Workspace
Start your rollout with a guided demo or join for official release access.
Book a guided walkthrough to see how PlatoonAware fits your department, or start the signup process for official release access. We explain current rollout timing and next steps after you click through.